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jrny

Included in this project: Stakeholder Interviews, Strategic Workshops, Brand Audit, Competitive Audit, Audience Personas, Mood Board, Identity Design, Wireframing, User Flows, Interactive Prototyping, Web Design & Production

Background

jrny was a tech startup based in New Zealand, known for its innovative use of artificial intelligence in the healthcare sector that enhanced customer engagement through personalized conversations, focusing on the emotional needs of individuals, rather than just streamlining processes. This approach significantly improved customer conversion rates for companies using their platform.

Challenges

Establishing a unique brand identity in a market saturated with innovative tech companies meant jrny needed to differentiate itself not just through its technology but also through its brand persona, which required a clear, compelling narrative that resonated with its target audience.
jrny website designs.
In addressing the challenges faced by jrny, the solutions crafted in the brand design are a testament to a strategic and thoughtful branding process. I worked with their team to define user personas and explore mood boards to zero in on the perfect brand design strategy, capturing the innovative and dynamic essence of jrny's AI-driven platform.

The playful logo with it's bouncing tittle on the letter j (Yes, that's what the dots are called in the letters i and j – get your mind out of the gutter) and the active colors used on the color gradient, communicate energy and movement; a direct reference to the customer journey the platform delivers.

With a clear and engaging user interface, the website prioritizes ease of navigation, reflecting the company's focus on seamless user experiences. The use of white space and bold color elements ensures that information is digestible, while interactive elements invite user engagement. Key messages and value propositions are strategically placed, guiding potential customers through jrny's offerings and emphasizing the personalization aspect of their services.

Overall, the cohesive branding consistently applied across all aspects builds a solid visual identity for jrny. It effectively communicates the startup's mission to revolutionize customer experiences through AI, while ensuring the brand remains relatable and grounded in its approach to new technology.

Leading users in the right direction.

jrny icon set.
jrny app icon.
jrny logo on a branded lanyard.
jrny brand guidelines showing clearspace requirements.jrny brand guidelines showing typography requirements.